Video blog on non-verbal communication

Check out my video on non-verbal communication, which was inspired by the article on body language at www.mindtools.com.  I offer a few tips on how to appear confident when meeting someone for the first time, which is so important in the business world.

Thanks to my cameraman and son, Nicholas, and my daughter Jaimie, for loaning me her white board.

Please watch my video. Thanks!

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4 Comments

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4 responses to “Video blog on non-verbal communication

  1. Great tips!
    As someone with a degree in psychology, I really think the nonverbal communication is super important. At lot of communication happens silently (body language).
    I think your examples are great. However, its interesting to note how this comes into play in a Western society such as ours that is becoming evermore multicultural. After taking some social/cultural psychology classes, I became aware that other cultures behave differently and may not understand some of the points you made. However, it would be very useful for recent immigrants to take heed of your tips in order to fit in, in our business world.
    Culture dictates verbal and nonverbal communication in many many ways…
    I’ll provide examples:
    Eye Contact:
    Western cultures — see direct eye to eye contact as positive (advise children to look a person in the eyes). But within USA, African-Americans use more eye contact when talking and less when listening with reverse true for Anglo Americans. This is a possible cause for some sense of unease between races in US. A prolonged gaze is often seen as a sign of sexual interest.
    Arabic cultures make prolonged eye-contact. — believe it shows interest and helps them understand truthfulness of the other person. (A person who doesn’t reciprocate is seen as untrustworthy)
    Japan, Africa, Latin American, Caribbean — avoid eye contact to show respect.
    Vocal volume:
    Loudness indicates strength in Arabic cultures and softness indicates weakness; indicates confidence and authority to the Germans,; indicates impoliteness to the Thais; indicates loss of control to the Japanese. (Generally, one learns not to “shout” in Asia for nearly any reason!).
    Facial expressions:
    Many Asian cultures suppress facial expression as much as possible.
    Many Mediterranean (Latino / Arabic) cultures exaggerate grief or sadness while most American men hide grief or sorrow.
    Some see “animated” expressions as a sign of a lack of control.

    There is a lot more to read here: http://www.andrews.edu/~tidwell/bsad560/NonVerbal.html

    • You made some great points about body language; thanks for adding to my blog. We are all products of our cultures whether we realize it or not and are often unaware of how we appear in other cultures — great information!

  2. Liana

    Hi Vicky,
    I enjoyed the video and information that you provided on your blog. It brought to mind a recent interview I had where I was so very nervous. The temporary job was for an event planner, which although I had completed quite a few courses related to event planning, I had no actual job experience. The thoughts that were running through my mind were make eye contact, and appear very confident. Well it totally worked, I got the job, which has now given me the job experience. I did some reading before my big interview on confidence and interviews. Thought I would share one of the links that I found interesting, which talks about “mental rehearsal”. It also includes some imporant steps before the interview.
    http://www.job-interview.net/interviewconfidence.htm

    One of the most important things about confidence, is it applies in all aspects of life, such as schooling, interviews, jobs, career advancements, relationships, etc.

    Thanks for the great reminder, and illustrating how important confidence really is!
    Liana

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